03/30/2023: Product Advisory for EF50 F1.2 L USM. w.mcxLog('createCookie: [' + name + ', ' + value + ', ' + days + ']'); } var browser = this.getBrowser(); 2. var oldonload = w.onbeforeunload; All other colors print fine. var wcmPathStripStart = 'canon_newweb_products/products'; //Event listener for closing the dialog Click the 'Drivers' tab. placeholderURL: typeof mcxPresetParam.placeholderURL === 'string' ? The script has converted it to a whole number: ' + decimal + ' -> ' + w.McxSiteInterceptOnExit.parameters.probability); var baseURL = 'https://www.usa.canon.com'; expireDaysIfNo: typeof mcxPresetParam.expireDaysIfNo === 'number' ? Click Initial Check Items to display the items you need to check before performing cleaning. (4) If this does not solve the problem, the Print Head may be damaged. 09:23 AM. var category = ''; You shouldclear these print tasksbefore uninstalling the printer. It provides up to four years*** of service and support for your Camera, Binoculars, Camcorder, Printer or Projector. sExpires = "; expires=" + vEnd.toUTCString(); 4. return { mcxPresetParam.inlineCloseID : "mcxSurveyClose", height: typeof mcxPresetParam.height === 'number' ? Before running Nozzle Check, check that the printer power is on, and open the cover of the printer. Copyright 2023 Canon Marketing (Malaysia) Sdn Bhd 198601009178. When the dialog opens, select the ink group for which cleaning is to be performed. if(isArray()) { A window showing the progress of the un-installation is displayed. You have to clean. Chance to succeed: ' + w.McxSiteInterceptOnExit.parameters.probability + '%'); REPAIR SERVICE Looking for a cleaning or need maintenance service for your product? carePAK PRO AV Extended Warranty Coverage, Canon CarePAK PRO AV Extended Service Plan (CarePAK PRO AV) offers options for 1 year or 2 years additional coverage for up to 5 full years of service and support from the date the Canon REALiS Pro AV install projector is purchased.*. var isIE = /*@cc_on! (5) Confirm the displayed message and click Print Check Pattern. w.mcxWarn = function(warning, ignorePrefix) { 3. How to Clean a Canon Printhead - LD Products When the Power lamp is lit green after flashing, the cleaning will be completed. :expires|max\-age|path|domain|secure)$/i.test(sKey)) { return false; } delete object[0][value]; I have replaced the ink cartridges, removed and cleaned the printer head, run all the maintenance options (cleaning, deep cleaning, etc.) invitationID: undefined, //string w.onbeforeunload = func; //$('#surveyModal').modal('show'); Make sure the printer is still powered off. You have been directed to this answer based on an ID match. //If no default was assigned, use the first item var isFirefox = typeof InstallTrigger !== 'undefined'; When the confirmation message is displayed, click. Open the Printer Properties dialog box. mcxPresetParam.delay : 0, //ms var prefix = ignorePrefix ? '' Here you will find service loaner, rental and test drive equipment lists, and application forms. Looking for the status of your repair or service request? Performs deep cleaning. //Opens window and shows placeholderURL w.mcxLog('Building cookie with domain. You can also clean the Print Heads of all color ink tanks at the same time from the printer itself using the RESUME/CANCEL button. :^|;\\s*)" + encodeURIComponent(sKey).replace(/[\-\.\+\*]/g, "\\$&") + "\\s*\\=")).test(document.cookie); The procedure for cleaning the print head is as follows: When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be performed. else { el.attachEvent("onclick", w.McxSiteInterceptOnExit.closeSurveyModal); } for (var i = 0; i < aL; i++){ var testEx = RegExp(checkArray[i]); If a printer driver operation or a printer operation is not performed within the specified time, the printer turns off. var portalContextRoot = '/internet/portal'; //Converts the URL parameters to a query string that will get appended to the survey URL console.log(prefix + log); w.mcxLog(' delay '); isOpera: isOpera, Then check the following items: If you perform deep cleaning and the condition still does not improve, perform system cleaning. enabled: undefined, //boolean surveyURLParams: undefined, Select this option when you wish to use the printer with volume of normal operating noise. Select your Canon printer from the list and click 'Remove'. You can set the quiet mode from the operation panel of the, No matter how you use to set the quiet mode, the mode is applied when you perform operations from the operation panel of the, If necessary, switch between various modes of. var maritzSurvey = 'M6BSBQ'; Deep Cleaning is more thorough than cleaning. if(w.McxSiteInterceptOnExit.parameters.showInline) { }, !window.chrome.webstore; The printer starts cleaning the print head. 1 GB (Shared) Scan Type. If the print result for a specific color is fainted, or if there are any unprinted sections, click, To display a list of items that you should check before printing the nozzle check pattern, click. func(); The Print Head Alignment dialog box (run time) is then displayed. This function prints a pattern that allows you to check whether the any of the ink nozzles are clogged. if (!w.McxSiteInterceptOnExit.hasCookie() && w.McxSiteInterceptOnExit.parameters.enabled && rand < w.McxSiteInterceptOnExit.parameters.probability) { var oldonload = w.onload; w.McxSiteInterceptOnExit.addBeforeUnLoadEvent(w.McxSiteInterceptOnExit.onPageClose); //ensures that other events are retained Offer not valid on bulk orders. There are no error messages when printing. } else { }, Let us help you find what you need. The Nozzle Check dialog box opens after the confirmation message. }, You can update your preferences or unsubscribe at anytime. The Pattern Check dialog box is then displayed. I am using Windows 10 and the print issue happens with both WIFI and USB connections. Check the printed nozzle check pattern.See [, If the problem is not resolved after cleaning the Print Head twice, clean the Print Head deeply. //Accepts the invitation. Both printers that use integrated ink cartridges and printers with individual ink cartridges include this function on their printer display screen. if (w.McxSiteInterceptOnExit.takeSurvey && w.McxSiteInterceptOnExit.surveyWindow && w.McxSiteInterceptOnExit.surveyWindow.opener && !w.McxSiteInterceptOnExit.surveyWindow.opener.closed) { Before installing the printer driver, confirm that the printer is powered off. sessionStorage["mcx.surveyURLParams"] = JSON.stringify(object); for (var nLen = aKeys.length, nIdx = 0; nIdx < nLen; nIdx++) { aKeys[nIdx] = decodeURIComponent(aKeys[nIdx]); } Perform this function to turn off the printer when you cannot press the ON button (POWER button) on the printer because the printer is out of your reach. Open the printer properties dialog box. inlineCloseID: typeof mcxPresetParam.inlineCloseID === 'string' ? var isOpera = (! takeSurvey: false, //Script-level variable, leave false. Do not switch users during the installation process. TRACK SERVICE Looking to troubleshoot your issue yourself? } When you say the printer only prints half of any text which is black, does this mean half of a full page of black text, or half of an actual individual letter or line of text? CarePAK PLUS is a cost-effective and easy-to-use additional coverage plan. var parameters = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams)[0]; func(); When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool. debug: typeof mcxPresetParam.debug === 'boolean' ? }, PIXMA Printer Software and Apps - Canon UK On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation. Therefore, perform cleaning only when necessary. //Shows survey right away (if both waitUntilClose and showInline are false) } case Date: console.warn("The parameters variable (allegianceSiteInterceptParameters) needs to be renamed to mcxSiteInterceptParameters inside of the client extensibility. See [. }; (function(w){ waitUntilClose: typeof mcxPresetParam.waitUntilClose === 'boolean' ? if (c.indexOf(name) == 0) return c.substring(name.length,c.length); Canon : Inkjet Manuals : G2010 series : Cleaning the Print Heads If cleaning the head once does not resolve the print head problem, clean it once more. }, 14. w.McxSiteInterceptOnExit.surveyWindow.location = (w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString()); '); }, inlineID: typeof mcxPresetParam.inlineID === 'string' ? Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. Selects the ink group that you want to clean the print head for. You must press the ON button (POWER button) on the printer to turn the printer on again after clicking this button. Print Head Deep Cleaning - Canon Asia if(!w.McxSiteInterceptOnExit.parameters.enabled) { The cleaning will be complete when the ON lamp lights after flashing. Canon Support for Color imageCLASS MF731Cdw - Canon U.S.A., Inc. //window.global.focus(); 2. if (el.addEventListener) { el.addEventListener("click", w.McxSiteInterceptOnExit.closeSurveyModal, false); } Click OK when the confirmation message appears. $('#allegiance-iframe').attr('src', finalSurveyUrl); w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"]; To disable detection of paper setting mismatches, select this check box. If you do not know how to analyze the printed pattern, see Adjusting Print Head Position. 2. Click OK when the confirmation message is displayed. delay: undefined, //number (ms) height: 900, //number (px) Varying levels of training are available to suit specific corporate needs. cleanseCookie: typeof mcxPresetParam.cleanseCookie === 'boolean' ? console.warn("mcxSiteInterceptParameters undefined, ensure that it is defined in client extensibility and that the site intercept script is loaded in after the client extensibility script. If you click Cleaning on the Pattern Check dialog box that appears after printing the nozzle check pattern, the printer starts cleaning the Print Head. When the confirmation message shown below is displayed, click 'OK'. PIXMA PRO-100 Printer Driver. Clean the Print Head if lines are missing or if white streaks are present in the printed nozzle check pattern. elem.style.display = 'block'; Click OK when the confirmation message appears. 3. mcxPresetParam.cookieID : "", Opens the Quiet Settings dialog box. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. The printer starts cleaning the Print Head. Select Canon MX920 series MP Drivers from . mcxPresetParam.mcxBlackList : [], 3. }; Make sure that one or more sheets of A4 or Letter-sized paper are loaded in the Cassette, and then go to the procedure of (3) in step 4. document.cookie="McxPageVisit=" +(pageVisit + 1)+ "; path=/; domain="+(w.McxSiteInterceptOnExit.parameters.domainPath)+";"; } Cleaning the nozzles of a Canon inkjet Printer - YouTube Copyright 2023 Canon India Pvt Ltd. All rights reserved. . Canon U.S.A., Inc. All Rights Reserved. if(inv) { inv.style.display = 'none'; } Perform this operation when you want to change the quiet mode setting. mcxBlackList: ["http.support..usa.canon.com/kb/index.page=home"] Under this program, individuals from the corporate customer are professionally trained in basic maintenance and repair procedures for their selected products. w.mcxLog('hasCookie: ' + 'mcxSurveyQuarantine' + w.McxSiteInterceptOnExit.parameters.cookieID + ': ' + hasCookie); Opens the Auto Power Settings dialog box. Solution Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. } if(w.McxSiteInterceptOnExit.parameters.enabled) { 03/30/2023: New firmware updates are available. removeUrlParameter: function (value) { Cancel all print jobs in the window that opens. Canon Support for PIXMA PRO-100 | Canon U.S.A., Inc. Perform this function if printing becomes faint or a specific color fails to print. var prefix = ignorePrefix ? '' Check the condition of the Print Head. w.mcxLog(' showModal'); Orders will be shipped to a street address in the 50 United States or the District of Columbia only. (The installer starts automatically, and the following window is displayed.). Restart your PC and your printer should be removed. !window.chrome && ! Your Canon account is the way to get the most personalized support resources for your products. w.McxSiteInterceptOnExit.parameters.probability = Math.floor(w.McxSiteInterceptOnExit.parameters.probability * 100); Reducing the ink drying wait time speeds up printing. break; 8200051200. w.McxSiteInterceptOnExit.popUp(); A window showing the progress of the uninstallation is displayed. Aligns the print head. Canon : PIXMA Manuals : MG3000 series : Cleaning the Print Head Click 'Yes' to proceed with the deleting process. How to clean a Canon ink-jet cartridge. var decimal = w.McxSiteInterceptOnExit.parameters.probability; What application(s) are you printing from when this happens? I have replaced the ink cartridges, removed and cleaned the printer head, run all the maintenance options (cleaning, deep cleaning, etc.) mcxPresetParam.showInline : false, expireDaysIfNo: 60, //number (days) Make sure that the printer is on and then click Execute. //Preserve existing HTML "); Restart your PC when the drivers are installed. Offer not valid on bulk orders. } Type a line of text in the notepad application. sExpires = "; expires=" + vEnd; w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"]; Clicking Initial Check Items displays the items to be checked before deep cleaning. waitUntilClose: false, //boolean Confirmation message for Print Head Deep Cleaning is displayed. var curUrl = window.location.href; func(); (1) Click the Maintenance tab. FREE STANDARD SHIPPING & HANDLING ON CAMERA & LENS PRODUCTS, GET PERSONALIZED SUPPORTTHROUGH YOUR CANON ACCOUNT. } If both are set to the same time, the quiet mode will not function. if(w.McxSiteInterceptOnExit.surveyURLParams) { Check this check box to perform the manual head alignment. '
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