Dress came quickly and it was just like in the picture. Hello, I am sorry to hear about the issue with your order. Mars team are always on hand to help with anything and even did a click and collect option with the delivery delays and strikes! Maddison Ellen - CEO and Founder - Reve the Label | LinkedIn I wanted to be able to swap the small for a medium but I have to buy it to see if it fits which means Ill have a wardrobe full of clothes that dont fit or barely fit which feels unethical. Hi Johanna,Thank you for taking the time to share your concerns.I am very sorry to hear that you are dissatisfied with your overall RUNAWAY experience. All communication was prompt and accurate. I hope I'm wrong. Get The Label. We also ensure all reviews are published without moderation. Dato for oplevelse: 21. oktober 2022. Received 2 tops :/. 1 review AU 9 hours ago Verified Returns Policy Only giving store credit upon the return of products that do not fit correctly is a horrible idea. Looking into this I can see there is a listing error on your ordering item, and the regular fit you want is not available. Can only get store credit. The package was then delivered 5 days after the confirmation of a shipment is on the way email. This is actually my first time buying from The Label, I've been eyeing to buy something from The Label for awhile so I finally pulled the trigger because of the Black Friday sale. DO NOT BUY ANYTHING FROM THEM. They asked for a claimAnd i gave them a claim. Looking into this I can see our Quality Control Team inspected your return but rejected it due to no manufacturer's fault being found. Buyers Beware! Information provided by various external sources. In conclusion I had a very mediocre, nerve-racking experience. After initial emails that were responded to fast and looked like they were going proform. They kept telling me that it was stuck in transit and will arrive soon. Due to the high demand for returns at this moment, please allow 7-10 days for your return to be processed once we receive it back. Shocking customer service ! $102.68. I ordered giving the chance to what I considered a small company to support the idea. See buying option. Fab fab fab, Great offers and fast delivery I was very satisfied with the whole process. Women's Sienna Dress. Maybe a bit small fitting but that's not a big issue. I ordered a dress for my Christmas party that I decided didnt suit me and as they only have a 14 day refund policy, I would have been slightly over due returning it to the post strikes. 2023 Trustpilot A/S. Companies can ask for reviews via automatic invitations. Trash of a company! Although It came sooo small- (I did measure myself but maybe I dont know how to do it properly), thank god it came with a lot of fabric to let out. From the beginning they worked with me through constant communication to look at ways that they could possibly get the item to me in time. Product returned for credit still waiting replacement order placed. 1 review. Had to send a dress back due to incorrect sizing and they were fast to send a new one back out. It says shipping takes 4-5 days on the website. They always SUPERCEDE my expectations, and here recently they went above and beyond to try and get an item to me for a very important event. First time ordering and definitely the last unfortunately. Overpriced cheap bad quality clothes . Spend $150 on their clothes that were not even true to size just to have to pay $273 to return. 2. Essentially accusing me of lying. !Will be using them again in the future. i made an order on May 2nd, its nearly July and i still have not gotten this order. Lots of love,MelanieCustomer Succes Agent - Team T.A.S. Although the company told me what size to order, the boots arrived smelling of chemicals and too small. I wouldnt hesitate to recommend. They fit perfectly and look great! A review that's marked "Invited" indicates that the business invited the reviewer to write it by sharing a link leading directly to their review form. If anyone has any suggestions on how to prove something is missing please let me know!Incredibly frustrating experience. Check out what 299 people have written so far, and share your own experience. More focused on posting on IG than improving customer service! reve the label trustpilotasos plus size prom dresses. I ordered at the beginning of June. Its great to hear that you were happy with the customer service you received, thank you for your review. The parcel arrived and only one pair of cargo trousers were in the package. Their customer service is a joke and keeps telling me that its on its way. Bad customer service and quality of clothing is bare minimum, could go to a shop and pa half the price for the clothes you are buying on here. I requested a refund due to the product not being true to the description (might as well have been a wish purchase, expectations vs reality), three times and they refused a refund and provided me with a voucher which I reluctantly used in the vain hope it was a once off occasion, and to my disdain I received more vile quality pieces. Got my order yesterday and very happy with it! You might aswell shop at shein same quality half the price !!! Here are 8 tips for writing great reviews. So I emailed the brand and was told that I would receive a different DHL tracking number when my order shipped. NOT WORTH IT. After all I read here, I must say I was very pleasantly surprised. I ordered 2 bags that came about 18 days later and are both from cheap plastic and have a very unpleasant smell. Here are 8 tips for writing great reviews. Hi BellaThank you for your review! Don't buy from them. No matter how many followers these IG shops have I swear you cant trust them! Shocking experience! The first time I received them, my shoes were scratched. We use dedicated people and clever technology to safeguard our platform. Get The Label Reviews | Read Customer Service Reviews of - Trustpilot My experience was very good. They look cute but quality is NOT worth the price. A SCAM AND FRAUD! Hi Zg,Thank you for your review!Our returns policy is stated on our website! Invited. The Label. Replies to negative reviews in < 24 hours. $99.05. Bought 2 pairs of trainers at half price. I spoke to The Label People on the phone for 5 mins describing what I needed (font, colour, size etc.) I did not receive the jeans I asked for. I am so pleased I contacted them. However since payment and agreement of design (we were more than happy with their efforts and fast turn around), but now very hard to reach to find out when the labels will be delivered.If they would come back to emails this review may of been better. Came and it's definitely a maxi. Was apprehensive of using this company. Still waiting for my refund. Verification can help ensure real people write reviews about real companies. Quality is amazing and the fit was perfect.They have some really unique pieces so if youre trying not to look like the general population definitely go on their website. Hi, LindaHope this message finds you well. Ive just ordered my dress and had to exchange it, I had a few questions and Jessica respond on time and had been very helpful. Anyone can write a Trustpilot review. Join the 92 people who've already reviewed T.A.S. VM. I required customised labels for my business and at times quite urgently. Shipping was ideal and cute packaging. I wasnt expecting shipping to be a 2 to 3 week process, so Im just hoping that my order gets here soon. Its not possible to not return clearance items. No issue in the sale process and happy to use again.Negative was being sent a defective item and still having to pay to return the said item. Verification can help ensure real people write reviews about real companies. I am happy to say that they provided me with awesome shoes and excellent customer service. Poor quality, horrendous smell, different design than shown on the website and social media platforms. Reve the Label Silk Sienna Dress | Lyst this smells an awful lot like a scam. Thrilled with the quality of the labels.Great service ,fast turnaround. They are a business rooted in customer service and I can't tell you how much that is appreciated. I purchased a pair of Saucony Triumph running shoes from GetTheLabel. Thanks to George in helping me again, much appreciated. 10 US. Wish there was a bit of a warning before I went ahead about bought something. DO NOT PAY for expedited shipping. Reve The Label Influencer Marketing Data - The Handbook They are about a size 5 and I normally wear a 8 in boots and I went up a size for good measure. Thanks for your review. We have provided you a copy of the shipping waybill to verify the shipping address is correct & has been posted to the correct address. Hi Bella,Thank you for leaving a honest review!I am so sorry for the inconvenience caused!Our returns policy is available on our website for our customers to have a read through before placing an order.Please reach out to sales@runawaythelabel.com if you require any further assistance.KindestRw xx. The quality is awful. Replies to negative reviews in < 24 hours. Took an extended period of time to receive them. I am very sorry for this. I was a bit confused about receiving 2 DHL tracking numbers, but customer service clarified why and I received my order in a little over 2 weeks from the date of purchase. It goes against our guidelines to offer incentives for reviews. Try us today and find out why. Id definitely order from again. Ordered the popular Margot midaxi dress and paid 5.50 delivery. I would love to look further into this to assist you. Your order was posted to the correct shipping address as you have provided to us. Prompt delivery. My DHL tracking number wouldnt work. Verification can help ensure real people write reviews about real companies. Brands are ripped off on China websites all the time. These are not handmade bags, this is false advertisement for goods from China. They dont pick up the phone, answer to the emails or messages on social media. Total scam, do not buy from them. Not again!! Ill definitely shop at the label again!! Essentially no returns. Discover Reve The Label influencer marketing at The Handbook. I an 5ft3 and it touched the floor, then I had my sister try it on who's 5ft6 (fairly average height for a gal) and it still barely came above the ankles on her. 10/10, ordered a dress and I dont think Ive received so many compliments in my life. Find out how we combat fake reviews. Ok so I had a lot of anxiety about my order after I read the reviews on this sight. Show a size guide to clothes so you know exactly what size to buy! Horrible quality. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. These are cheaply made. I received the product earlier than expected which was a pleasant surprise. I received my boots after just over 1 week which is acceptable because of the sale season. We use dedicated people and clever technology to safeguard our platform. I NEVER RECEIVED MY ORDER. I am still awaiting to receive my refund or confirmation of receiving the item. Im really happy with the stickers theyre so much better quality then my old ones plus you can write on these with a biro.When I first ordered them I sent my information and logos and they built a sticker round that. Me same as a lot of other people got a tracking number that did not work. Horrible service! I just received the shoes back with a poorly written letter. I was told to contact UPS if the order was late! Business profile pages and review labels - Trustpilot Help Center Recently ordered a repeat order after a number of years ordering from The Label People, as per usual, friendly and fast response as well as good value. If full refunds were given I would feel a lot more comfortable ordering from you in the future, as I would have the assurance that if it were to not fit or the colour not suit as hoped, I wouldn't have wasted money. Read more about Trustpilot on www.trustpilot.com. Hi Kristin,Thank you for leaving a review!I am so sorry for the inconvenience caused!Our returns policy is available on our website for our customers to have a read through before placing an order.Please reach out to sales@runawaythelabel.com if you require any further assistance.KindestRunaway Team xx. US size. I will be pursuing legal action for this matter, not because of the sum spent, but I want the site taked down so that nobody else has to have the same experience!!! The products ship from South Florida! I ordered this for an event in early June and have now asked for my money back several times but they refuse to do so because its on its way. I've been searching the market for the right product and found the label people's labesl highly competitive price wise. If this retailer is taking on the manufacturers warranty then they have to take responsibility if the design is not fit for purpose. Verification can help ensure real people write reviews about real companies. It is the 26th of April now, when I am eriting the review, and the bag did not arrive and the they have not refunded me yet.Just because of this, I do not recommend this website. This indicates that a reviewer logged into Trustpilot on their own initiative to write a review about their experience with a business. I reached out again to advise still no delivery and dhl tracking was still not working and got an email that I could either have the shoes resent or a full refund. Business profile pages and review labels. Reve the Label Silk Sienna Dress in Green | Lyst Ive recently purchased 4 items and the fit for items is whacky. I bought a small sized skirt that was too small so I bought a medium and it is a little too big. Do NOT BUY FROM THIS COMPANY! Here are 8 tips for writing great reviews. It goes against our guidelines to offer incentives for reviews. If you didnt receive any replies after 24 hours, please kindly check your spam & promotion inbox just to be sure. The company told me that it was my fault and did not care that it cost three to four hundred dollars to return them back. Should have read the reviews beforehand.edit: received it today absolute junk. They're hypocrites. Soooo I just ordered from this brand on June 3, and like another customer said I received a DHL tracking number that didnt work. We take the integrity of our platform very seriously. @runawaythelabel | #runawaywithme. We are glad to hear that you are happy with your order from T.A.S. Fast and efficient service .kept informed throughout .Just a shame there's no free delivery and the item wasn't suitable so had to pay to return. Absolutely trash! I can assure you that's the last thing we want to see.We make it our mission to not have our customers feel that they are not supported, especially in our designs and we do advocate for a seamless journey when shopping with us. The customer service is absolutely disgusting and not acceptable. reve the label trustpilottechnology used in e commerce ppt +92 51 2154599 climate risk analytics market. I bougth a bag from them maybe 2021 december, or fall of 2021 can't remember exactly.The bag arrived deccent quality, wasn't expecting much though, I still use it and i like that bag.Upon this experience i ordered two more bags and a wallet this spring (2022). A member of our Customer Service Team will be in touch with you very soon. I did not receive the jeans I asked for. I requested a full refund immediately, to which they offered me to keep the bags and refund me only 30%, so that we can save on CO2 emissions. Will be back to order more in the future. The saga is still going. If this retailer is taking on the manufacturers warranty then they have to take responsibility if the design is not fit for purpose. 5 reviews GB Jan 30, 2023 Hit and miss I have ordered several dresses from Reve, some are great (Juliette and River) but others not so much. In order to get the store credit you have to upload the pictures and its at the sellers discretion to grant a store credit. I contacted them abd they asked me to wait. I was disappointed, Hands down the worst company I have ever usedOrdered a dress which was 70 got delivered a small Lycra skirtI wanted the dress so re-ordered it and returned the skirt Ive now been charged for 2 dresses and a Lycra black skirt which Ive returned Ive explained this to them numerous times have postage and emails proof and receipts Ive now just been refunded for the postage thats it!! It goes against our guidelines to offer incentives for reviews. 1. Do not purchase from here! Very happy and would not hesitate to use again. Do you agree with Get The Label's 4-star rating? !Cant wait to Runaway with you again soon.We love to see you wearing Runaway so please tag us @runawaythelabel.RW x. Get The Label. We use dedicated people and clever technology to safeguard our platform. Hi Athinouli,Thank you for your review! Easy to access some great bargains. GB. Great quality! I love all the clothes from here, the styles are really different and the swimwear in particular is really flattering and good quality.I have had to return some items before and received refunds promptly with no issues so in my experience the customer service is good. I had quite a large order with a tight deadline and The Label People (George in particular as he was my main part of contact) were faultless in their service No complaints and a great company, would highly recommend Do note though at these times during the pandemic delivery times will be effected but that has nothing to do with these guys! Never got a refund. I received the product earlier than expected which was a pleasant surprise. Good reviews are fake or they ordered clothing items that weren't incorrectly sized. We were also unaware of their return policy - we were told it is ALL over their website and in their FAQs (it was not clearly obvious anywhere). - Organizing and attending events, acting as an ambassador for the company. The dress also smelt weird upon arrival. Thank you Label People, I will most certainly be returning when I need more stickers. Curious about the label displayed on a review? Ls 4 anmeldelser mere af The Label Factory. It is disheartening to hear yours was far from.We would love to have the ability to review this for you and turn your experience around. I am awaiting a refund of around 60 ! Despite returning these with an explanation (and also that I have had previous versions of this show that have lasted much longer) they refused to accept fault and refund. The Label is without a doubt one of the best places not only for fashion, but for customer service. I bought a small size top that is too small and Im afraid that the medium will also be too big. I will be continuing to contest this with GetThe Label, but extremely disappointed with their response. !The order took only two weeks to arrive, but i had to pay an amount for import duties. In your case, your order was cancelled and refunded within 24 hours of receiving your confirmation. Definitely all were red flags but I gave it a chance because the reviews, which definitely are FAKE! Especially for dresses that are designed for one specific body type. L. 12 US. Bought Lacoste Carnaby Evo trainers at a fantastic price. Contacted them multiple times via email and IG to correct their mistake and Ive had no response. You have to post a photo with your explanation (you have to convert the file beforehand because a regular photo from your smartphone will be too large to upload) and then they have to review your return request before you are given the shipping label to return. The UK Supplier of Stocked and Custom Printed Labels, Signs and Tags. 10 US. It could be I got lucky with the quality of my dress, I probably would order something else in the future, knowing that in case I really get screwed my cc will back me up good luck ! It has been 3-4 weeks and still no reply. Need to do better. The bag arrived and smelled like plastic & chemicals and looked awfully cheap. Stay away. So overall quality of items felt good! We use dedicated people and clever technology to safeguard our platform. Beautiful outfit and material, Hi Emily,Thank you for your review! T.A.S. The Label Reviews | Read Customer Service Reviews - Trustpilot We also ensure all reviews are published without moderation. The service offered is excellent, however the quality of the labels, seems to have dropped. 14 US. I ordered a new Bahama set a while ago and only got around to wearing it recently! We also ensure all reviews are published without moderation. But unfortunately one sleeve of the blouse is wider then the other.. Customer Service is beyond bad. Excellent dresses, the materials and colours are so beautiful, and true to size! I love my new sweater. i had no idea of how to start the process of designing a label for our company, but i was guided through with ease, The Label People did everything from start to finish, i only had to say yes or no to their results, but they had obviously done their homework and got our label design spot on. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. info@spine.pk mulesoft platform architect training; best rose quartz roller uk; jouer cosmetics soft focus hydrate and set powder. Awful, cheap shein quality items that are not worth the 100+ price tag. The Label is without a doubt one of the best places not only for fashion, but for customer service. I read the 48 hour processing time on their website which should have been fine but the delivery took over a week. The bag met my expectations and looked like the pictures, overall great experience. US size. Mars is honestly my fave brand and has been for years, Ive ordered a number of things and the most recent is a black diamond cup dress, worn it 3 times now, and last night for NYE best quality really does make you feel incredible! Turns out, "free returns" are a $5 restock fee with only 7 days (weekends count) to return and ONLY store credit. Reve the Label. Thank you, Get The Label, Was a god service good product delivered as promised but very difficult to make contact on phone which is not working & unable to send message via website. I purchased a pair of Saucony Triumph running shoes from GetTheLabel. Have a lovely day.Kindest,Runaway The Label x. The tracking is pretty useless, updates every few days to tell you the order goes around everywhere in the country but not to you. Other than that I love them . Company activity - See how every business uses Trustpilot. Due to this I will not be ordering again because I cannot have the safety of mind that returning is an option. Thanks very much! Seriously for the Price of co ords and bikinis its fast fashion lower the prices for the pieces you get are absolutely rubbish!!! Are you the company to speak on environment and ethics? Beautiful clothes. Access invaluable Reve The Label marketing strategy insights. Trustpilot Consumer Warnings and Alerts. We also ensure all reviews are published without moderation. Only to then find out that this store only excepts returns for store credit. T shirts are a birthday gift but look well worth the money. They have my money, and my items which I have sent back! I like the clothes designs however I will not be ordering again if they dont sort out the sizing and returns. Such a shame because I would spend all my money here if I could, the clothes are amazing! No surprise, refunds do NOT include the shipping costs! I just hope I can get a refund. Easy to access some great bargains. Luckily I work for the attorney generals office and I know what to do. I ordered a dress, paid for 2nd day delivery, the confirmation of fulfillment came 3 days later, I have all the emails, customer service is still telling me it was within 48 hours. I will never buy from this company again. We use dedicated people and clever technology to safeguard our platform. If not, Ill file a small claims lawsuit and i suggest that to anyone, since this is how we can bring such a fraudulent company down. I had several questions and the customer service team answered every single one professionally, politely and in a timely manner. See buying option. Fast and efficient service .kept informed throughout .Just a shame there's no free delivery and the item wasn't suitable so had to pay to return. I didn't expect a big company to take so much pride in delivering a quality product but I was thrilled with the final labels. With that, you just have to select the label Trustpilot in Zapier when you select your account. Literally one of the worst brands Ive dealt with! Check out what 18,376 people have written so far, and share your own experience. The Label People Reviews | Read Customer Service Reviews - Trustpilot As explained in the email sent to you, as all our DHL orders are posted via our DHL account agent, there will be 2 shipping numbers. Store size. Information provided by various external sources. I've been waiting almost one month for my order. Verification can help ensure real people write reviews about real companies. the smell that came off of the outfit I ordered really wasn't nice, a foul fishy smell. If you could, please email us at sales@runawaythelabel.com with your name, order number and email, so I can investigate this for you. I sent them back to their warehouse in China straight away (for $90AUD out of my own pocket) & it wasn't until 5 months later November after countless emails, the store refunded only 3 out of 4 of the dresses claiming one was missing (which is 100% not true. Do not order with them. We advise our customers to contact us if there is any issues with your item and we would be able to provide a free return. Runaway with us x I ordered trousers and a top. Excellent design service from the team (George) at Label People.Really pleased with our branded domed labels.We'll be back in touch to place additional orders in the futureKRMrs G Halloran (Cleaner EV Ltd). Return policy is pretty crap considering dont offer refunds and then are required to pay for postage back to return for store credit.
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